Basic English for Hotel/F&BPart A: Contact with guest 与客人接触1.Greetings 问候Always smile and keep eye-contact with the guest 随时保持目光接触Use guest’s name at any time if possible 在任何时候尽是用客名称呼客人“Good Morning, Sir/Madam.” (Either/or both)— (0:0...

时间:2024-11-22 08:16栏目:行业资料