目 录摘 要....................................................................................................................IAbstract.....................................................................................................................II引 言.......................................................................................................................11 沈阳人保财险公司机动车承保业务现状及承保流程........................................21.1 沈阳市机动车承保业务现状.......................................................................21.2 沈阳人保财险机动车承保业务现状...........................................................32 沈阳人保财险公司机动车承保业务发展问题....................................................62.1 承保人员与车险销售人员信息不对称问题...............................................62.2 承保退保步骤繁锁.......................................................................................62.3 承保人员缺乏高素质人才...........................................................................73 沈阳人保财险公司机动车承保业务发展对策....................................................93.1 建立和完善承保和销售沟通渠道...............................................................93.2 优化承保内容...............................................................................................93.3 提高内部培训工作.....................................................................................10结 论.................................................................................................................12参考文献.................................................................................................................13附录 赔付率、成本率和承保利润率计算公式及步骤........................................15致 谢.................................................................................................................16I摘 要沈阳作为地级省会城市,汇聚了上千万的人口,其经济实力在东北中占据...