项目企业的知识管理应用知识管理引论智慧项目配置管理数据信息个人智慧修炼项目信息管理个人知识管理项目知识管理知识组织知识管理HPITChinaCenterKMLead于兆鹏(Bruce,Yu)zhaopeng.yu@hp.com目录[知识管理引论]1.1知识管理的历史....................................................................................61.1.1知识管理早期历史.............................................................................................................................................61.1.2知识管理媒介和技术的出现..............................................................................................................................61.1.3知识传承的途径.................................................................................................................................................61.1.4印刷术时代........................................................................................................................................................71.1.5大学的出现........................................................................................................................................................71.1.6知识经济时代.....................................................................................................................................................71.1.7总结....................................................................................................................................................................8[知识管理引论]1.2组织的知识管理层次和结构..................................................................8[知识管理引论]1.3什么是知识？........................................................................................9[知识管理引论]1.4知识类型...............................................................................................91.4.1Know-how(知道如何做的知识)........................................................................................................................91.4.2Know-who(知道谁能做的知识)......................................................................................................................101.4.3Know-why(知道为什么的知识)......................................................................................................................101.4.4Know-that(直觉知识).....................................................................................................................................101.4.5Know-when(知道什么时间的知识)................................................................................................................111.4.6Know-where(知道什么地点的知识)...............................................................................................................11[知识管理引论]1.5知识经济和知识工作者.......................................................................111.5.1知识经济的由来...............................................................................................................................................111.5.2知识经济的意义...............................................................................................................................................121.5.3知识经济的基本特征.......................................................................................................................................121.5.4知识工作者的...
