目录1.背景…………………………………………………………………………………………………………………………………72.质量分析与管理理论72.1.基于产品生命周期的全质量管理...........................................................................72.2.5M1E六要素分析法...............................................................................................92.2.1.5M1E各要素分析与控制措施举例.............................................................102.2.2.5M1E各要素变化点量化举例.....................................................................162.2.3.质量波动及其原因分析.................................................................................172.3.精益质量管理........................................................................................................182.3.1.目的................................................................................................................182.3.2.研究对象........................................................................................................182.3.3.作用................................................................................................................182.3.4.方法................................................................................................................192.3.5.推行................................................................................................................202.4.可追溯质量管理.....................................................................................................222.4.1.正向追溯........................................................................................................222.4.2.逆向追溯........................................................................................................233.质量管理需求233.1.订单信息管理........................................................................................................233.2.合同评审................................................................................................................243.3.产品设计................................................................................................................243.4.工艺设计................................................................................................................253.5.生产策划管理........................................................................................................253.6.采购过程................................................................................................................263.7.制造过程................................................................................................................263.8.过程管控-过程监视TDM.....................................................................................273.9.过程管控-成品验收...............................................................................................273.10.过程管控-成品入库...............................................................................................283.11.过程管控-出厂交付...............................................................................................283.12.过程管控-交付验收...............................................................................................294.系RTORTORTO华铁海兴质量信息化平台技术方案建议书统架构294.1.系统定位............................