德邦物流快递业常见问题分析—以服务质量为例摘要国内的物流企业数量不断增多，企业之间的竞争也在不断升级。对于中小型物流企业来说，为了不断发展壮大，在物流行业中占有一席之地，需要关注物流行业的发展现状，解决企业存在的问题，扫除阻碍企业进一步发展的障碍，进而提高企业核心竞争力。德邦物流公司作为国内物流行业的领军人物，其自身发展也存在一定的局限性，因此，同样需要以发展的眼光优化服务。本文通过对德邦物流公司的业务现状对的分析，发现德邦公司业务运行中存在的一些运费偏高、机械化水平低、网点的东西分布不均匀、人才匮乏、工作人员的文化素质低等问题，找出了这些问题存在的原因，并对德邦物流公司存在的问题提出了系统的优化方法，希望德邦物流能够持续快速的发展。关键词:德邦物流；业务现状；解决办法IAbstractGrowingnumberofdomesticlogisticscompanies,thecompetitionbetweentheenterprisesarealsorising.Forsmallandmedium-sizedlogisticsenterprises,inordertocontinuetogrowstronger,occupiesaplaceinthelogisticsindustry,theneedtopayattentiontothedevelopmentoflogisticsindustry,tosolvetheproblemsexistingintheenterprise,eliminatehindertheobstacletothefurtherdevelopmentofenterprises,andimproveenterprisecorecompetitiveness.DEbontlogisticscompanyasaleadingdomesticlogisticsindustry,itsdevelopmentalsohascertainlimitation,asaresult,optimizationservicesalsoneedtodevelop.Thisarticlethroughtothegravelslogisticscompany'sbusinessstatusquofortheanalysisofthediscoveryandgravelssomeproblemsintheoperationofthecompany'sbusinessinthefreightonthehighside,lowlevelofmechanization,unevendistributionofoutletsthings,thelackoftalent,thelowculturalqualityofthestaff,findoutthereasonsoftheexistenceoftheseproblems,andputforwardaccordingtotheexistingproblemsofgravelslogisticscompanytheoptimizationmethodofthesystem,andthehopeandgravelscanbesustainedandrapiddevelopmentoflogistics.Key：DEbontlogistics；Thebusinesssituation；ThesolutiIII目录摘要..............................................................................................................................................IAbstract...........................................................................................................................................II1绪论..........................................................................................................................................11.1研究背景及意义...............................................................................................................11.2国内外研究现状..............................................................................................................21.2.1国内研究动态........................................................................................................21.2.2国外研究动态........................................................................................................21.3研究内容和方法..............................................................................................................32德邦物流企业概况......................................................................................................................32.1企业基本情况...................................................................................................................32.1.1企业简介...............................................................................................................32.2主要的物流服务..............................................................
