中文摘要市场竞争日趋激烈,企业情报战愈演愈烈,网络已经成为主战场。然而,国内企业对竞争情报不够重视,反竞争情报意识更是淡薄。面对跨国公司为首的国外企业的严峻挑战,网络环境下企业反竞争情报工作迫在眉睫。本文首先引入企业竞争情报与反竞争情报单元模型,对网络环境下企业自身在信息暴露区(Internet)、商务通道(Extranet)和企业实体(Intranet)中的竞争情报脆弱点以及面临的竞争对手情报活动威胁进行分析;然后从宏观层面上阐述了网络环境下企业反竞争情报工作流程,在整体上把握反竞争情报全过程。在此基础上,构建网络环境下企业反竞争情报体系,对企业信息暴露区(Internet)、商务通道(Extranet)和企业实体(Intranet)的自身情报进行逐层保护,从而实现网络环境下企业信息公开与情报保护的博弈均衡。关键词:网络;企业;反竞争情报;竞争情报脆弱点作者:卢燕秋指导老师:项文新StudyonCorporationCounter-competitiveIntelligenceinInternet-basedEnvironmentAbstractWiththeincreasinglyfiercemarketcompetition,intelligencewarbetweencorporationsheatsup,andthenetworkhasbecomethemainbattlefield.However,mostofdomesticcorporationsdon’tpaymuchattentiontocompetitiveintelligence.Tomakethingsworse,theirsenseofcounter-competitiveintelligenceiscommonlyweak.Facingtheseriouschallengemainlyledbyoverseasmultinationalcorporations,domesticcorporationsmustputmuchemphasisoncounter-competitiveintelligenceinnetwork-basedenvironment.Thispaperstartsupwiththeintroductionofunitmodelofcompetitiveintelligenceandcounter-competitiveintelligence,andanalysescompetitiveintelligencevulnerabilitiesexistinginInternet,ExtranetandIntranetofdomesticcorporationsinnet-basedenvironmentandsomechallengefromintelligenceactivityofcompetitors.Then,theauthorgivesamacro-levelelaborationsofcorporationcounter-competitiveintelligenceprocessinnet-basedenvironment.Onthebasisofaboveanalysisandelaborations,acounter-competitiveintelligenceworkingsystemcomesintobeing,providingalayeringprotectionofcorporationintelligenceexistinginInternet,ExtranetandIntranet,thusholdingagamebalancebetweeninformationdisclosureanditsintelligenceprotectionininternet-basedenvironment.KeyWords:internet;corporation;counter-competitiveintelligence;competitiveintelligencevulnerabilitiesWrittenby:LuYan-qiuSupervisedby:XiangWen-xin目录第1章绪论··································································································11.1选题目的及意义·················································································11.2国内外研究现状·················································································11.2.1国内研究现状···········································································11.2.2国外研究现状···········································································31.3本文主要内容及创新点······································································41.4本文研究方法····························································...