门店质量管理制度目录（制度）1.供货单位和采购品种的审核制度..................................................32.门店进货管理制度..............................................................43.门店收货管理制度..............................................................54.门店药品验收的管理制度........................................................65.门店药品陈列的管理制度........................................................76.门店药品养护的管理制度........................................................87.门店药品销售及处方管理制度....................................................98.门店药品拆零管理制度.........................................................119.门店卫生和人员健康状况的管理制度.............................................1210.提供用药咨询、指导合理用药的制度............................................1311.门店服务质量管理制度........................................................1412.门店不合格药品质量管理制度..................................................1513.不合格药品销毁制度..........................................................1614.门店效期药品质量管理制度....................................................1715.门店中药饮片经营管理制度....................................................1816.门店药品不良反应报告制度....................................................1917.计算机系统管理制度..........................................................2018.特殊管理药品和国家专门管理药品的管理制度....................................2119.记录和凭证的管理制度........................................................2220.收集和查询质量信息的管理制度................................................2421.质量事故和质量投诉的管理制度................................................2522.人员培训以及考核管理制度....................................................2623.执行药品电子监管码的管理制度................................................2724.药品召回制度................................................................2825.养护设备使用制度............................................................29（职责）26.门店采购员质量职责..........................................................3027.门店负责人质量职责..........................................................3128.门店质量负责人质量职责......................................................3229.门店收货员质量职责..........................................................3330.门店验收员质量职责..........................................................3431.门店养护员质量职责..........................................................3532.门店营业员质量职责..........................................................3633.驻店药师质量职责............................................................3734.处方审核、调配质量职责......................................................3835.门店计算机管理员质量职责....................................................39（程序）36.门店不合格药品的确认和处理程序..............................................4037.门店药品销售（配方）程序....................................................4138.药品采购规程................................................................4239.门店药品收货程序............................................................4340.门店药品验收程序............................................................4441.门店药品养护程序..............................
