员工手册湖南三星锻造有限公司二零零九年目录欢迎辞.......................................................................................................................................................................1董事长致词...............................................................................................................................................................2总经理致词...............................................................................................................................................................2公司文化...................................................................................................................................................................3公司简介...................................................................................................................................................................3组织机构...................................................................................................................................................................4第一章入职指引..................................................................................................................................................5第一条个人资料..............................................................................................................................................5第二条报到程序..............................................................................................................................................5第三条入职培训..............................................................................................................................................5第四条入职引导人..........................................................................................................................................5第五条工作时间..............................................................................................................................................6第六条试用与转正..........................................................................................................................................6第二章行为规范..................................................................................................................................................6第七条您要遵守的基本准则..........................................................................................................................6第八条您的仪容仪表规范..............................................................................................................................6第九条您的着装规范:..................................................................................................................................6第十条您的日常和办公礼仪规范..................................................................................................................7第十一条您要掌握的接待礼仪规范..............................................................................................................7第十二条您要掌握的电话礼仪......................................................................................................................7第十三条您要随时脱口而出的文明礼貌用语.......................................................................................