目录第一部分零售业务.............................................................................................41.1储蓄业务...................................................................................................41.1.1普通活期储蓄(本外币)................................................................41.1.2定期储蓄(本外币)........................................................................51.1.3活期一本通........................................................................................91.1.4定期一本通......................................................................................101.1.5电话银行..........................................................................................111.1.6个人支票..........................................................................................111.1.7通信存款..........................................................................................131.1.8其他业务规定..................................................................................131.2中间业务.................................................................................................201.2.1代收代付业务..................................................................................201.2.2代售业务..........................................................................................281.2.3银保业务..........................................................................................301.2.4银证业务..........................................................................................321.2.5“银券通”业务..............................................................................351.2.6基金业务..........................................................................................371.2.7保管箱业务......................................................................................421.2.8个人实盘外汇买卖..........................................................................451.2.9个人本外币结算业务......................................................................521.3银行卡.....................................................................................................651.3.1长城电子借记卡..............................................................................651.3.2生肖卡(限北京分行)..................................................................671.3.3长城人民币信用卡..........................................................................671.3.4银联标识长城人民币信用卡..........................................................751.3.5中银消费信贷记录卡(目前仅限北京分行)..............................761.3.6庄胜崇光中银信贷消费卡(目前仅限北京分行)...........................791.3.7万事顺国际电子借记卡业务(上海分行)..................................811.3.8长城国际卡业务..............................................................................851.3.9代理卡业务......................................................................................961.4零售贷款.................................................................................................971.4.1基本业务定义..................................................................................971.4.2个人住房贷款..................................................................................981.4.3个人住房公积金贷款...................