Toprotecttheconfidentialandproprietaryinformationincludedinthismaterial,itmaynotbedisclosedorprovidedtoanythirdpartieswithouttheapprovalofHewittAssociatesLLC.ArgentinaAustraliaAustriaBelgiumBrazilCanadaChannelIslandsChileChinaCzechRepublicFranceGermanyGreeceHongKongHungaryIndiaIrelandItalyJapanMalaysiaMauritiusMexicoNetherlandsPhilippinesPolandPuertoRicoSingaporeSouthAfricaSouthKoreaSpainSwedenSwitzerlandThailandUnitedKingdomUnitedStatesVenezuela珠海移动职位评估手册翰威特咨询2007年9月HewittAssociatesLLC目录职位评估手册说明....................................................................................................................................2第一章职位评估及翰威特灵点职位评估法概述..................................................................................31.1.职位评估概述.............................................................................................................................31.2.翰威特灵点职位评估法概述.....................................................................................................5第二章翰威特灵点职位评估法要素说明..............................................................................................62.1.要素一：知识与技能.................................................................................................................62.2.要素二：影响/责任....................................................................................................................82.3.要素三：解决问题/制定决策..................................................................................................102.4.要素四：行动自由度...............................................................................................................112.5.要素五：沟通技能...................................................................................................................132.6.要素六：工作条件...................................................................................................................15第三章职位评估常见问题及解答......................................................................................................173.1.领导是不是在所有因素上得分都要比下属高？...................................................................173.2.职位评估是否要考虑目前任职者的情况？...........................................................................173.3.某职位的工作没有完成会造成严重后果，该职位在影响/责任的得分就高吗？..............173.4.同一个职位如果有多项职责，该职位在影响/职责要素上应该如何打分？......................173.5.管理的人数越多，在行动自由度的得分就越高吗？...........................................................173.6.工作重点的改变就是不断接到工作吗？...............................................................................183.7.同样的职位名称是否有同样的职位价值？...........................................................................183.8.如何组织一场成功的职位评估？...........................................................................................183.9.珠海移动何时需要职位评估？...............................................................................................18第四章职位评估表格..........................................................................................................................20翰威特咨询珠海移动1职位评估手册说明本手册用于指导珠海...
