目录前言...........................................................................1第一章卖场组织与职责...........................................................2第一节卖场组织架构与职能............................................................................................................................2一.组织架构................................................................................................................................................2二.部门职能................................................................................................................................................3第二节卖场部门岗位设置与职责....................................................................................................................5一.岗位设置................................................................................................................................................5二.岗位职责................................................................................................................................................6(一)、生鲜、食品、百货部经理职责....................................................................................6(二)、市场部经理职责..........................................................................................................16(三)值班经理工作规范..............................................................................................................20(四)生鲜、食品、百货部主管职责...........................................................................................27(五)市场部主管职责..............................................................................................................37(六)生鲜、食品、百货值班主管工作规范...........................................................................42(七)生鲜、食品、百货部营业员................................................................................................50第二章卖场布局................................................................55第一节卖场布局设计、改造作业..................................................................................................................55第二节端架、地堆及货架编号作业..............................................................................................................57第三章商品陈列................................................................63第一节确定商品陈列图作业..........................................................................................................................63第二节促销商品陈列图作业..........................................................................................................................67第三节商品陈列配置作业..............................................................................................................................69第四节端架、地堆陈列作业..........................................................................................................................73第四章商品管理................................................................82第一节商品订货作业......................................................................................................................................82一.OPL订单作业.................................................................................