超市实用指导工具书—人力资源篇超市人力培训作业规范北京东方国泰商业顾问有限公司二零零九年四月目录北京东方国泰商业顾问有限公司人力资源篇---超市人力培训作业规范前言.......................................................................................................................................................3---员工的成功，基于不断学习与训练.........................................................................................3第一章培训部的工作职责...................................................................................................................4第二章培训的原则及要求...................................................................................................................5第三章培训的基本要素.......................................................................................................................7第四章培训的常用方式.......................................................................................................................8第五章培训工作流程.........................................................................................................................10第六章培训课程的管理.....................................................................................................................12第七章内部培训师管理办法.............................................................................................................15第八章培训实施..................................................................................................................................26第一节岗前培训规定.................................................................................................................26第二节在职培训规定.................................................................................................................27第三节外派培训规定.................................................................................................................29第九章新员工培训管理规范.............................................................................................................31第十章培训的纪律要求.....................................................................................................................35第十一章培训的考核规定.................................................................................................................36第十二章培训的档案管理.................................................................................................................38第十三章超市员工培训计划范本.....................................................................................................40基础员工技能培训安排（附后）...............................................................................................40受训部门：酒水饮料...........................................................................................................40受训部门：干性副食...........................................................................................................41受训部门：冷冻冷藏...........................................................................................................42受训部门：自制熟食...........................................................................................................43受训部门：水产.......................................................
