广州市商业银行广州市商业银行企业网上银行网上银行用户手册文档编号:ECC005-01文档版本:V1.0撰写日期:2009年1月15日说明说明本文档中所包含的信息属于机密信息,如无本商业银行的书面许可,任何人都无权复制或利用。®Copyright2004byGuangzhouCommercialBank目录前言............................................................................................................................................................5客户须知....................................................................................................................................................61.账户管理............................................................................................................................91.1.账务查询....................................................................................................................91.1.1账户信息查询........................................................................................................91.1.2交易明细查询......................................................................................................101.1.3网上转账交易查询..............................................................................................121.1.4网上代发业务查询..............................................................................................131.1.5网上代报销..........................................................................................................141.2电子对账..................................................................................................................151.3账户别名设置..........................................................................................................162.转账支付..........................................................................................................................172.1.行内同名转账..........................................................................................................172.2.行内转账..................................................................................................................192.3.跨行转账..................................................................................................................212.4批量转账提交....................................................................................................................232.4.1手工输入方式:................................................................................................232.4.2批量导入方式:................................................................................................262.5预约转账提交..........................................................................................................282.5.1行内同名预约转账..........................................................................................282.5.2对外预约转账..................................................................................................292.6转账交易维护...................................................................................................................312.6.1逐笔指令维护..................................................................................................312.6.2批量指令维护..................................................................................................332.6.3预约指令维护...................................