第1页共126页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第1页共126页第二章预订接待系统...................................................................................................4第一节预订接待基础.....................................................................................................41.1基本概念.........................................................................................................................51.2房间信息.........................................................................................................................51.2.1客房简报....................................................................................................................51.2.2客房列表....................................................................................................................61.2.3实时房态表-1............................................................................................................71.2.4实时房态表-2............................................................................................................91.2.5实时房态表-3...........................................................................................................111.2.6实时房态表-4...........................................................................................................121.2.7VC&VD房按房类列表................................................................................................131.2.8VC&VD房按楼层列表................................................................................................131.3房间类型.......................................................................................................................141.3.1房类清单..................................................................................................................141.3.2各种房类表..............................................................................................................15第二节散客预订...........................................................................................................182.1散客预订基础实例.....................................................................................................182.1.1散客预订基本流程...................................................................................................182.1.2散客预订基础实例(实例1)................................................................................182.2散客预订常用方法.....................................................................................................192.3散客工作窗口介绍.....................................................................................................202.3.1主要信息..................................................................................................................212.3.2附加信息..................................................................................................................222.3.3帐号栏信息..............................................................................................................232.3.4其它信息..................................................................................................................232.3.5菜单介绍.......................................................................................................