第1页共24页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共24页第一章物业管理系统................................................................................................3一、简介......................................................................................................................32二、系统特点................................................................................................................4三、业务特点................................................................................................................5四、功能简介................................................................................................................61、房产资料...........................................................................................................61.1、成批生成楼盘及单元资料.....................................................................61.2、成批修改单元资料.................................................................................61.3、单元历史住户一览表.............................................................................61.4、条件查询.................................................................................................72、住户管理...........................................................................................................73、相关资料...........................................................................................................73.1、图文资料.................................................................................................73.2、相关单位.................................................................................................73.3、规章制度.................................................................................................84、三表收费管理...................................................................................................84.1、用户装表.................................................................................................84.2、收费项目.................................................................................................84.3、抄表管理.................................................................................................84.4、计费管理.................................................................................................94.5、收款管理.................................................................................................94.6、退款管理...............................................................................................104.7、财务软件接口.......................................................................................105、行政及人事管理.............................................................................................106、投诉管理.........................................................................................................107、安防管理.......................................................................................................118、仓库管理.......................................................................................................118.1、仓库资料...............................................................................................118.2、货品资料............................................................
