第1页共24页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共24页第一章物业管理系统................................................................................................2一、简介........................................................................................................................2二、系统特点................................................................................................................3三、业务特点................................................................................................................4四、功能简介................................................................................................................51、房产资料...........................................................................................................51.1、成批生成楼盘及单元资料.....................................................................51.2、成批修改单元资料.................................................................................51.3、单元历史住户一览表.............................................................................51.4、条件查询.................................................................................................62、住户管理...........................................................................................................63、相关资料...........................................................................................................63.1、图文资料.................................................................................................63.2、相关单位.................................................................................................63.3、规章制度.................................................................................................74、三表收费管理...................................................................................................74.1、用户装表.................................................................................................74.2、收费项目.................................................................................................74.3、抄表管理.................................................................................................74.4、计费管理.................................................................................................84.5、收款管理.................................................................................................94.6、退款管理.................................................................................................94.7、财务软件接口.........................................................................................95、行政及人事管理...............................................................................................96、投诉管理.........................................................................................................107、安防管理.......................................................................................................108、仓库管理.......................................................................................................108.1、仓库资料...............................................................................................108.2、货品资料........................................................
