北京湘计立德信息技术有限公司质量手册(依据GB/T19001—2000国家标准)二零零一年三月二十六日修订控制页章节编号章节名称修订内容简述修订日期修订前版本号批准人全部建立2001/5/81.00马聚良目录1.前言.......................................................................................................611.1.公司情况简介...............................................................................611.2.质量手册管理...............................................................................732.范围.......................................................................................................843.引用标准...............................................................................................844.质量体系框架.......................................................................................944.1.质量方针和目标...........................................................................944.2.质量环.........................................................................................1054.3.湘计立德质量体系要素.............................................................1054.4.质量体系组织结构.....................................................................1174.5.职责分配.....................................................................................1284.6.质量体系要素职责分配表.......................................................15105.质量体系管理职能...........................................................................17135.1.总则...........................................................................................17135.2.质量目标控制...........................................................................17135.3.质量策划...................................................................................19155.4.质量体系文件控制...................................................................19175.5.质量记录管理...........................................................................19205.6.管理评审...................................................................................19216.资源管理...........................................................................................19226.1.总则...........................................................................................19226.2.资源管理...................................................................................19236.3.培训、意识和能力...................................................................19257.生存周期...........................................................................................19277.1.总则...........................................................................................19277.2.客户信息及客户档案控制.......................................................19287.3.项目售前立项控制...................................................................19297.4.项目标书(项目建议书)控制...............................................19317.5.合同评审...................................................................................19337.6.项目总实施计划控制...............................................................19347.7.系统需求分析...........................................................................19367.8.硬件网络系统设计与评审.......................................................19377.9.采购控制........................................