中国3000万经理人首选培训网站质量手册QualityManual文件编号：RL/QM-001版次号：1.00编制/日期：杨清松2005-2-28审核/日期：批准/日期：受控状态：分发代码：.1目录0.1目录............................................................................................................10.2修改控制页.................................................................................................60.3颁布令........................................................................................................70.4任命书........................................................................................................80.4.1管理者代表任命书...............................................................................8更多免费资料下载请进：http://bbs.55top.com好好学习社区中国3000万经理人首选培训网站0.4.2顾客代表任命书..................................................................................9第1章前言..........................................................................................................101.1公司简介..................................................................................................101.2手册说明...................................................................................................111.2.1手册编写目的....................................................................................111.2.2手册的适用范围.................................................................................111.2.3手册内容...........................................................................................111.2.4手册的控制........................................................................................12第2章质量方针与质量目标................................................................................13第3章术语与定义...............................................................................................14第4章质量管理体系...........................................................................................184.1总要求......................................................................................................184.1.1总要求——补充................................................................................184.2文件要求..................................................................................................184.2.1总则..................................................................................................184.2.2质量手册...........................................................................................194.2.3文件控制...........................................................................................194.2.3.1工程规范.............................................................................194.2.4记录控制...........................................................................................204.2.4.1记录保存.............................................................................204.3本章所编制的程序文件.............................................................................20第5章管理职责..................................................................................................215.1管理承诺..................................................................................................215.1.1过程效率.............................................................................
