ISO/TS9002:2016，IDTISO9001:2015质量管理体系理解、实施、应用指南GuidelinesfortheUnderstand,implementandapplyofISO9001:2015Qualitymanagementsystems2017-10-01发布2017-10-01实施编译GB/T19001—2015i目次前言................................................................................................................................................................v引言................................................................................................................................................................vi1范围............................................................................................................................................................72规范性引用文件..........................................................................................................................................73术语和定义.................................................................................................................................................74组织环境.....................................................................................................................................................74.1理解组织及其环境..................................................................................................................................74.2理解相关方的需求和期望.......................................................................................................................84.3确定质量管理体系的范围.....................................................................................................................104.4质量管理体系及其过程.........................................................................................................................105领导作用...................................................................................................................................................125.1领导作用和承诺...................................................................................................................................125.1.1总则.................................................................................................................................................125.1.2以顾客为关注焦点...........................................................................................................................135.2方针......................................................................................................................................................135.2.1制定质量方针..................................................................................................................................135.2.2沟通质量方针..................................................................................................................................145.3组织的岗位、职责和权限.....................................................................................................................146策划..........................................................................................................................................................156.1应对风险和机遇的措施.........................................................................................................................156.2质量目标及其实现的策划............................................
