EliteCustomerServiceEliteCRM安装配置手册V3.02005年11月第1页共32页目录第一章.引言......................................................................................................................................4第二章.ELITEAGENT的程序安装..............................................................................................5第一节安装前准备..................................................................................................................................................5第二节AGENT安装..................................................................................................................................................5第三节AGENT端初始化文件的配置......................................................................................................................9第四节客户端自动升级的配置............................................................................................................................15第三章.ELITECRMUTILITY的程序安装................................................................................16第一节安装前准备................................................................................................................................................16第二节UTILITY安装..............................................................................................................................................16第三节UTILITY端配置文件..................................................................................................................................19第四章.ELITEGENERALSERVER的安装和配置及多项目数据库的配置...........................21第一节安装前准备................................................................................................................................................21第二节安装及配置方法........................................................................................................................................21第五章.RECORDCHECKERSERVER的配置........................................................................26第一节INI文件.......................................................................................................................................................26第二节数据库配置................................................................................................................................................27第三节数据字典....................................................................................................................................................27第六章.SERVICEMANAGERSERVER、REMOTEMONITOR的配置.............................28第一节COMPROTECTOR.DLL..................................................................................................................................28第二节ELITESERVICEMANAGER..........................................................................................................................28第三节REMOTEMONITOR.......................................................................................................................................29第四节服务的配置................................................................................................................................................29第五节例子.................................................................
