企业客户管理系统需求说明书1引言................................................................................................................................................21.1编写目的.................................................................................................................................21.2背景.........................................................................................................................................21.3定义.........................................................................................................................................21.4参考资料.................................................................................................................................22任务概述........................................................................................................................................32.1目标.........................................................................................................................................32.2用户的特点.............................................................................................................................33对需求的规定................................................................................................................................33.1对功能的规定.........................................................................................................................33.1.1基本功能机构图...............................................................................................................33.1.2系统功能详细列表..........................................................................................................43.2对性能的规定.........................................................................................................................73.2.1精度..................................................................................................................................73.2.2时间特性要求..................................................................................................................73.2.3灵活性..............................................................................................................................73.3数据管理能力要求.................................................................................................................83.4故障处理要求.........................................................................................................................83.5其他专门要求.........................................................................................................................84运行环境规定................................................................................................................................84.1设备.........................................................................................................................................84.2支持软件.................................................................................................................................94.3接口.........................................................................................................................................91引言1.1编写目的CRM作为管理企业与客户关系的主要管理系统平台，其对应的读者是企业，因此，...
