地方税务部门绩效管理问题研究——以天津市静海区国税局为例目录目录摘要.............................................................................................................................................1Abstract.......................................................................................................................................2目录...........................................................................................................................................3第1章绪论................................................................................................................................41.1研究背景和现实意义..................................................................................................41.1.1研究背景............................................................................................................41.1.2现实意义............................................................................................................51.2国内外研究综述..........................................................................................................61.2.1绩效管理的缘起................................................................................................61.2.2绩效管理的内容................................................................................................71.2.3绩效管理与绩效考核辨析................................................................................91.2.4绩效管理的”系统..........................................................................................101.2.5绩效管理的构成..............................................................................................10(1)绩效计划.........................................................................................................11(2)绩效辅导.........................................................................................................11(3)绩效考核.........................................................................................................11(4)绩效反馈.........................................................................................................111.3研究的主要内容和研究框架....................................................................................121.4研究思路和研究方法................................................................................................131.5拟解决的关键问题和创新之处................................................................................13第2章相关概念界定和理论基础..........................................................................................152.1相关概念界定............................................................................................................152.1.1绩效..................................................................................................................15图1-绩效管理的核心..............................................................................................152.1.2绩效管理..........................................................................................................152.1.3基层税务部门特征..........................................................................................172.2理论基础..........................................................................................