目录1.绪论.....................................................................................................................................................121.1研究背景及意义.......................................................................................................................121.2国内外研究现状.......................................................................................................................141.2.1国外的研究成果和观点...............................................................................................141.2.2国内的相关研究成果和观点.......................................................................................151.3研究目的及主要内容...............................................................................................................162.相关概念界定.....................................................................................................................................162.1网络舆情的涵义.......................................................................................................................162.2网络舆情的形成.......................................................................................................................182.3网络舆情的特征.......................................................................................................................202.3.1参与主体的多元化.......................................................................................................202.3.2影响的广泛性...............................................................................................................202.3.3表达意见的真实性.......................................................................................................212.3.4议题的多样性...............................................................................................................212.3.5生长空间的虚拟性.......................................................................................................212.3.6网络舆情的“非理性”...............................................................................................212.4地方政府与公共政策的界定及特点.......................................................................................222.4.1地方政府的界定及特点.............................................................................................222.4.2公共政策的界定及特点.............................................................................................232.5网络舆情影响公共政策制定的理论基础...............................................................................263.网络舆情对地方政府公共政策的影响.............................................................................................283.1网络舆情给地方政府公共政策的积极影响...........................................................................283.2网络舆情给地方政府公共政策的消极影响...........................................................................303.3网络舆情对地方政府公共政策制定过程的影响...................................................................321.网络舆情有利于公共政策制定民主化.............................................................................322.网络舆情有利于公共政策制定科学化.............................................................................333.民意表达有利于...