亚信联创研发部门知识管理能力研究摘 要在 1990 年联合国有关机构正式明确了“知识经济”这种新兴经济的性质之后，知识管理的重要性在这个知识经济的时代日益凸显。构建知识管理能力是企业面临的新挑战，也是企生存发展的必然选择。知识管理实施的好坏直接影响着企业的核心竞争力的强弱，和企业绩效的高低。在这个知识经济的时代，构建知识管理能力是企业面临的新挑战，也是企业可持续发展的必然选择。知识管理能力水平直接影响着企业的核心竞争力。本文将根据国内外知识管理研究现状和企业能力理论，选取亚信联创研发部门作为研究对象，通过与企业经理人员的深度访谈，了解该部门的研发流程和知识管理现状建立基于研发流程的知识管理能力模糊评价模型，并利用调查数据对它的知识管理能力系统进行评价与诊断，发现该部门在知识保护和组织支持等方面存在问题，并提出建立完善的知识保护措施和设立知识主管等管理建议。关键词：亚信联创，知识管理能力，项目研发，能力提升 Knowledge Management Capacity of R&D Department in Asiainfo LinkageAbstractIn this knowledge economy era, building knowledge management capability is a new challenge for enterprises, and an inevitable choice for enterprise sustainable development. Knowledge management capability level has a direct impact on enterprise's core competitiveness. According to domestic and foreign research status and enterprise knowledge management capability theory, this article, select R&D department in Asiainfo Linkage as the research object, through interviews with corporate officers, understand the R&D process and knowledge management status in this department, establish knowledge management ability fuzzy evaluation model based on R&D process, evaluate and diagnose its knowledge management capability system using survey data, then find management problems in knowledge protection and organization support and etc, and propose management recommendations such as set up a CKO and establish perfect measures of knowledge protection. 英文摘要没有修改Key wor...
