目录1总则 ............................................................................................................................................................ 11.1名词解释 ................................................................................................................................................. 11.2总体实施流程: .................................................................................................................................... 12第一阶段启动阶段 ..................................................................................................................................... 32.1成立项目组 ............................................................................................................................................. 32.2编制《项目总体计划》........................................................................................................................ 42.3启动会 ..................................................................................................................................................... 53第二阶段需求调研 ..................................................................................................................................... 54第三阶段计划编制阶段 ............................................................................................................................ 55第四阶段培训、实施阶段 ........................................................................................................................ 65.1软件实现 ................................................................................................................................................. 65.2初装及初装培训 .................................................................................................................................... 65.3测试及试运行 ...........................................................................................................