A 公司知识型员工忠诚度的影响因素及对策探析摘 要21 世纪，经济高速发展，人才竞争激烈，知识型员工是公司持续发展的重要动力。但是伴随此类员工地位的不断提高和知识经济的快速发展，他们的就业观念也随之发生了改变，他们不再只为一家企业服务，他们的忠诚度日益下降。频繁的跳槽离职给企业带来了巨大的冲击，如何降低他们的流失率已经成为企业发展的重中之重。通过翻阅文献资料，本文对国内外学者知识型员工忠诚度的研究情况进行简要综述，以互联网金融服务教育企业 A 企业的知识型员工为分析对象，对其忠诚度情况开展分析,融合此类员工行为特点,分析 A 企业知识型员工忠诚度的相关因素且指出提高的方式, 避免职员流失给公司造成负面影响。关键词：互联网金融服务教育；知识型员工；忠诚度； 影响因素；对策措施ABSTRACTPAGE \* MERGEFORMATIIIn the 21st century, with the rapid development of economy and fierce competition for talents, knowledge-based employees are the key force for the continuous development of enterprises. However, with the continuous improvement of the status of knowledge workers and the rapid development of knowledge economy, their employment concepts have also changed. They no longer serve only one company, and their loyalty is declining. Frequent job-hopping turnover has brought tremendous impact to enterprises. How to reduce their turnover rate has become the top priority of the company's development.By reviewing the literature, this article briefly reviews the research status of knowledge-based employee loyalty at home and abroad, and uses the knowledge workers of Internet Financial Services Education Company A as research objects to study its loyalty issues and integrate knowledge workers. Behavioral characteristics, explore the influencing factors of loyalty of knowledge workers in company A, and propose strategies for loyalty promotion to reduce the loss of employee turnover to business operations.Keywords: post-90s; knowledg...
