中文摘要随着社会的发展和高等教育的改革,办学条件不断改善,学校数量不断增加。作为大学不可分割的一部分,食堂是为学生提供安全营养和饮酒的重要单位。学校食堂是学校食堂不可分割的一部分,负责为教师和学生提供安全健康的食物,也是学校正常运作的重要保障。服务的存在主要反映了学校管理水平,也影响了学校的发展。在这种情况下,提高餐饮服务质量是大学食堂需要解决的亟待解决的问题。关键词:高校;食堂服务质量;对策ABSTRACTWith the development of society and the reform of higher education, the conditions of running a university are constantly improving and the scale of running a school is expanding. As an integral part of colleges and universities, canteen is an important unit to ensure students'safe diet. The school canteen is an important part of the school canteen. It shoulders the responsibility of providing safe and healthy diet for teachers and students. It is an important guarantee for the smooth operation of the school. Service in place or not, to a large extent, reflects the management level of the school, and even affects the development of the school. In this case, improving the service quality of canteens has become an urgent problem to be solved in University canteens.Key words:universities; canteen service quality; Countermeasures目录.................................................1.................................................1.................................................1.............................................1.............................................................1...............................................................2...........................2...........................2.................................................2.............................................3.......................................3...................................................3.....................3....................................