题目: 广州市契税征管办公室对如何提高前台服务效果的分 析 摘 要随着我国房地产市场的不断发展壮大,契税作为房地产交易中的一个主要税种,其收入也持续迅猛增长, 由于契税的特殊地位和征管对象的特殊性,使其逐渐成为地方财政收入的重要收入来源。本文通过对契税及契税征管相关理论的概述,深入分析了广州市契税征管现状和自身的特点,同时指出了广州市契税征管现阶段中存在的问题,针对这些问题给出了如何加强我市契税征管前台服务窗口工作人员自身的素质以及提高房产契税征收窗口工作的对策,最后对我市契税征收做出简要预测。关键字: 契税 征管 前台服务 问题与对策AbstractWith the growth and development of real estate, the deed of tax as a major tax in real estate transactions, their income has continued rapid growth, due to the special object of the special status and administration of the deed, it is becoming important local fiscal revenue source of income. In this paper, an overview of relevant theory on the deed and deed tax collection and management, in-depth analysis of the Guangzhou City, the deed tax collection and management status and its own characteristics, also pointed out that the existence of the deed tax collection and management of Guangzhou City at this stage, how to strengthen the city's deed is given to address these issues collection and management of front desk staff, quality and countermeasures of the property deed tax collection window, the last deed tax levied on the city to make a brief forecast.Keyword: Deed; Collection and management; Front work; Problems and countermeasures目 录摘 要..................................................................................................................................................IAbstract............................................................................................................................................II目 录.......................................