概要设计说明书CRM管理系统项目文件状态:[]草稿[]修改[√]发布文件编号:1.0版本:1.0作者:xxx编写日期:2011-4-6批准人:2012年4月6日修改记录序号修改日期修改内容修改人备注12345678第一页91011121314目录1引言...............................................................................................................................................41.1编写目的.............................................................................................................................41.2背景....................................................................................................................................41.3定义....................................................................................................................................41.4参考资料.............................................................................................................................42总体设计.......................................................................................................................................42.1需求规定.............................................................................................................................42.2运行环境.............................................................................................................................42.3基本设计概念和处理流程.................................................................................................52.4结构....................................................................................................................................52.5功能器求与程序的关系.....................................................................................................52.6人工处理过程.....................................................................................................................52.7尚未问决的问题.................................................................................................................53接口设计.......................................................................................................................................53.1用户接口.............................................................................................................................53.2外部接口.............................................................................................................................53.3内部接口.............................................................................................................................64运行设计.......................................................................................................................................64.1运行模块组合.....................................................................................................................64.2运行控制.............................................................................................................................64.3运行时间.............................................................................................................................65系统数据结构设计........................................................................................................................65.1逻辑结构设计要点...................................................................................................