快速消费品行业标准职位及职责描述英才华网网络技术(北京)有限公司2007年1月目录一、职能体系........................................................................................................................................................31.战略决策层.........................................................................................................................................................32.财务管理.............................................................................................................................................................33.人力资源.............................................................................................................................................................64.办公行政与后勤管理.........................................................................................................................................95.业务发展(BD)...................................................................................................................................................116.公司事务...........................................................................................................................................................127.IT支持..............................................................................................................................................................14二、营销体系......................................................................................................................................................171.市场...................................................................................................................................................................172.销售...................................................................................................................................................................193.商务运作...........................................................................................................................................................254.客户服务...........................................................................................................................................................265.呼叫中心...........................................................................................................................................................28三、专业体系......................................................................................................................................................301.研究开发...........................................................................................................................................................302.生产...................................................................................................................................................................313.产品管理...........................................................................................................................................................364.质量管理...........................................................................................................................................................375.物流....................................................................................