弗布克人力资源管理操作实务系列员工胜任素质模型全案赵淑芳北编著京目录第1章1.11.21.3第2章2.12.22.32.42.5第3章3.13.23.33.4第4章4.14.24.34.44.54.64.7第5章5.15.25.35.45.55.65.75.8第6章6.16.26.36.46.56.66.76.86.9第7章7.17.2胜任素质模型的建立.......................................................................................................4胜任素质模型的基本内容..............................................................................................4胜任素质模型的建立步骤..............................................................................................6胜任素质模型在人力资源管理中的应用......................................................................8高层管理人员胜任素质模型.........................................................................................12总经办主任知识素质定义表........................................................................................12总经理助理知识素质定义表........................................................................................13执行总裁知识素质定义表............................................................................................14采购总监职业素养定义表............................................................................................15行政总监胜任素质模型................................................................................................15市场部胜任素质模型.....................................................................................................16市场部人员胜任素质模型............................................................................................16市场部人员职业素养定义表........................................................................................16市场调研经理胜任素质模型........................................................................................17公关经理胜任素质模型................................................................................................17销售部胜任素质模型.....................................................................................................18销售部人员知识分级定义表........................................................................................18营销知识分类详表........................................................................................................19业务拓展主管胜任素质模型........................................................................................20渠道主管胜任素质模型................................................................................................20渠道专员胜任素质模型................................................................................................21导购主管胜任素质模型................................................................................................21导购专员胜任素质模型................................................................................................22生产部胜任素质模型.....................................................................................................23生产部人员知识分级定义表........................................................................................23生产计划专员胜任素质模型........................................................................................25统计人员胜任素质模型...................................................................