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UNIT1电话预订及到达机场需接机1、情景对话---预定A您好！这里是蓝天酒店，请问有什么可以帮忙的吗？A:Hello！Here’sBLUESKYhotel.MayIhelpyou?B是的，我想预订一个房间。B:Yes.I’dliketobookaroom.A请问预订哪一天。A:Whendoyouwant?B（今天）（明天）（后天）（下周）（下月）B:Today/Tomorrow/Thedayaftertomorrow/nextweek/nextmonth.A可以，您想要什么样的房间？我们有单人间、双人间、套间和五人间。A:Sure,(yes),whatkindofroomdoyouwanttohave?We’vesingle-room,double-room,inner-roomandfamilyroom.B我想预订一个单人间，价钱是多少？B:Yes，good.Iwanttohaveasingle-room.What’stheprice?A单人间价格是388元一晚。A:Asingle-roomis388RMBper-night.B你们有折扣吗？B:Doyouhaveanydiscountforme?A不好意思，已经给您打完折扣了，请问您住几天。A:Sorry,wehavealreadymadethediscountforyou.Howlongwillyoubestaying?B只住一晚。B:Justonenight.A好的，可以告诉我您的名字和电话号码及护照号吗？A:OK,mayIhaveyourname,telephonenumberandPassportnumber?B我是来自美国的大卫，电话号码是13910115545，护照号是11022256789。B:I’mDavidfromAmerica.Mytelephonenumberis13910115545andmyPassportNo.is11022256789.A请拼写一下您的名字。A:Couldyouspellyournameplease?BDAVIDB:D-A-V-I-D.A好的，已经给您做好了预订，到酒店后直接提名字即可入住。A:OK,Ihavealreadymadethereservationforyou.Youjustneedmentionyournametouswhenyougethere.B好的，谢谢！B:Well,thankyou.A再见！A:Bye-bye.情景对话---接机A早上好，有什么需要帮忙的吗？这里是蓝天酒店。A:Goodmorning.MayIhelpyou?ThisisBLUESKYhotel.B是的，我刚到机场，我需要你们的班车来接我。B:Yes.I’mjustarrivingatBeijingCapitalAirport,Ineedyourshuttlebustopickmeup.A没问题，请问您在几号航站楼。A:Noproblem.Couldyoutellmewhichterminalbuildingareyouin?B3号航站楼。B:No.3terminalbuilding.A好的，请您去3号航站楼的四层12门等。我们的班车大概15分钟左右到达，有行李员进去接您。A:OK,PleasewaitattheGate12onthefourthfloor.Wewillarrivethereabout15minutesandourbellmanwillpickyouup.B太好了，谢谢！B:That’sgreat.Thanks.A不客气，过会见。A:Notatall.Seeyoulater.2、专业词汇Book(vi)[buk]预定reservation(n)[,rezə'veiʃən]预定Terminal(n)['tə:minl]航站楼Discount['dɪskaunt]折扣mention['mɛnʃən]提起，说起bellman['bɛlmən]行李员luggage['lʌgɪdʒ]行李price[praɪs]价格passport['pæs,port]护照capital['kæpitl]首都shuttle['ʃʌtl]往返arrive[ə'raɪv]到达minutes['minits]分钟3、重点掌握语句Notatall没关系Sorrytohavekeptyouwaiting.对不起让您久等了That’sallright没关系Certainly当然可以Letmehaveacheckagain让我再核对一下Wishyouapeasantjourney!祝您旅途愉快It’smyjob.这是我应该做的Noproblem没问题Seeyoulater一会见MayIhelpyou?请问有什么可以帮忙的吗？whatkindofroomdoyouwanttohave?您想要什么样的房间？Howlongwillyoubestaying?请问您住几天？UNIT2办理入住办理入住A您好，欢迎光临蓝天酒店，请问有什么可以帮助的吗？您有预订吗？A:Goodmorning,sir/madam,WelcometoBlueSkyHotel.WhatcanIdoforyou?Haveyoumakeareservation？B是的，我在你们酒店预订了一个标准间。B:Yes,Ihavereservedastandardroom.A可以告诉我您的名字吗？A:Couldyoutellmeyournameplease?B大卫B:David.A请出示您的护照。A:MayIseeyourPassportplease?B给你B:Hereyouare.A您的房费是388元，请问刷卡还是现金。A:It'sRMB388.Howdoyoupay,bycashorcreditcard?B（刷卡）（现金）B:Creditcard/Cash.A现金请预付500元押金，多余的明天退房时给您。A:WouldyoupleasepayRMB500deposit?Wewillreturnthebalancetoyouwhenyoucheckouttomorrow.B好的，没问题。B:OK,noproblem.A我们去机场有免费班车，请问需要预订吗？A:Wehaveshuttlebustotheairportfreeofcharge,doyouwanttoreserve?B是...