秘书手册...................................................................................................................................................................3联想电脑公司企划部秘书处....................................................................................................................................4第一章秘书必备的素质.........................................................................................................................................5一、职业化秘书的标准:...................................................................................................................6敬业精神正直--公平，坚持既定政策和原则............................................................6表率作用诚实--实事求是............................................................................................6领导风范敬业--以工作为荣，设定高的工作水准....................................................6业务能力守信--不失约、不违约、不食言、不泄密................................................6指挥与控制能力勤奋--努力工作，不断学习................................................................6合作精神有序--利落，有条不斋................................................................................6学习与创新能力高效--追求效率和效益........................................................................6知人善任的能力可靠--按约定完成工作，保质、保量、及时....................................6对待意见与批评............................................................................................................................6大局观...........................................................................................................................................6二、秘书的职业态度........................................................................................................................6主动性（Initiative).........................................................................................................................6适应性(Flexibility).........................................................................................................................6团队精神(Teamwork)....................................................................................................................6尊重他人(RespectforPeople)........................................................................................................6创新精神(Creativity)......................................................................................................................6坚持原则(UncompromisingIntegrity)...........................................................................................6服务与贡献(Service&Contribution).............................................................................................6认同与分享(Sharing)...................................................................................................................6双赢与相互依存(Win-win&Interdependence).............................................................................6温柔的心和自省.............................................................................................................................6第二章秘书的重要职业技能.................................................................
