I90后知识型员工工作满意度与离职倾向的关系研究摘要目前，90后员工已成为公司重要主体，知识型人才在企业中扮演重要角色。然而员工的高离职率问题严重影响企业的经营发展，员工队伍的稳定对公司是否能够长足稳健进步有着非常关键的影响。所以探讨90后知识员工工作满意度与离职倾向是否存在某种关联，应采取怎样的措施改善他们的离职率问题具有重要意义。本论文在以往的相关理论基础上结合学者们现有的成熟量表设计了调查问卷，通过问卷调查的方式，对收回的224份问卷统计数据的结果运用SPSS软件进行实证分析，得出90后知识员工工作满意度与离职倾向存在显著的负相关关系，总结出五点改善90后知识型员工离职倾向的建议：一、合理减轻员工压力；二、提升员工对公司的满意度；三、采取有效的激励手段；四、重视员工的职业成长；五、优化薪酬福利体系。关键词：知识型员工；工作满意度；离职倾向IIAbstractAtpresent,post-90semployeeshavebecomeanimportantsubjectofthecompany,andknowledge-basedtalentsplayanimportantroleintheenterprise.However,thehighturnoverrateofemployeesseriouslyaffectsthebusinessdevelopmentoftheenterprise.Thestabilityofthestaffhasaveryimportantinfluenceonwhetherthecompanycanmakegreatandsteadyprogress.Soitisofgreatsignificancetoexplorewhetherthereisacertainrelationshipbetweenjobsatisfactionandturnovertendencyofpost-90sknowledgeworkers,andhowtoimprovetheirturnoverrate.Basedontheprevioustheories,thispaperdesignsaquestionnairebasedontheexistingmaturityscaleofscholars.Throughthequestionnairesurvey,thepaperanalyzestheresultsof224questionnairescollectedbySPSSsoftware,andconcludesthatthereisasignificantnegativecorrelationbetweenjobsatisfactionandturnovertendencyofpost-90sknowledgeworkers.Finally,itconcludesthatfivepointsaresummarizedtoimprovetheturnoverofpost-90sknowledgeworkersThecountermeasuresareasfollows:1.Reasonablereliefofemployeepressure;2.Improvingemployees'satisfactionwiththecompany;3.Adoptingeffectiveincentivemeasures;4.Payingattentiontothecareergrowthofemployees;5.Optimizingthesalaryandwelfaresystem.Keywords:Knowledgeworkers;Jobsatisfaction;Turnoverintention目录摘要...........................................................................................................IAbstract.....................................................................................................II一、绪论.....................................................................................................1二、相关理论与文献综述.........................................................................2（一）工作满意度的相关研究...................................................................2（二）离职倾向的相关研究.......................................................................3（三）工作满意度与离职倾向的关系研究...............................................4三、研究设计与假设.................................................................................6（一）研究假设提出...................................................................................6（二）研究设计...........................................................................................7四、实证分析.............................................................................................8（一）问卷的信度和效度分析...................................................................8（二）描述性分析.......................................................................................9（三）90后知识型员工工作满意度与离职倾向的相关性分析.............10（四...
