宁波永大投资集团员工手册北京北大纵横管理咨询公司二零零四年十月目录董事长致辞.............................................................................................1第一章公司概况...............................................................................11.1公司基本情况..................................................................................11.2公司核心理念..................................................................................11.3企业风格.........................................................................................31.4企业经营..........................................................................................3第二章入职指引...................................................................................42.1报到.................................................................................................42.2考勤.................................................................................................42.3办公及生活安排.............................................................................52.4试用与转正.....................................................................................5第三章职业规范...............................................................................73.1仪容仪表.........................................................................................73.2行为规范.........................................................................................73.3工作行为.........................................................................................73.4接待礼仪........................................................................................10第四章人力资源政策.......................................................................114.1聘用与离职....................................................................................114.2薪酬................................................................................................134.3福利................................................................................................144.4考核................................................................................................164.5培训与发展....................................................................................17第五章奖惩制度...............................................................................195.1奖惩原则........................................................................................195.2种类................................................................................................195.3奖励................................................................................................195.4惩罚................................................................................................20第六章监督制度.............................................................................236.1投诉程序........................................................................................236.2申诉受理机构................................................................................236.3申诉受理........................................................................................23第七章附则.................................................................................257.1员工手册更改与修订.................................................