目录第一章综述...............................................................................................................................I1说明.......................................................................................................................................I2XX公司的技术优势.............................................................................................................I第二章系统概述.....................................................................................................................II1服务内容说明......................................................................................................................II2运营模式建议......................................................................................................................II第三章系统分析....................................................................................................................III当前用户群分析.........................................................................................................................III1流量与事务处理分析.........................................................................................................IV1.1SMS网关的通信量......................................................................................................iv1.2WEB/WAP网关的访问通信量....................................................................................iv1.3客户服务中心网关的通信量.......................................................................................v1.4WEB/WAP服务器事务处理能力.................................................................................v1.5通讯服务器事务处理能力...........................................................................................v1.6系统信息源与数据库基础分析..................................................................................vi第四章系统设计原则.........................................................................................................VIII1可靠性原则.......................................................................................................................VIII2扩展性原则.........................................................................................................................IX3安全性原则.........................................................................................................................IX4标准性和先进性原则..........................................................................................................X5开放性原则..........................................................................................................................X6系统集成原则......................................................................................................................X第五章系统体系....................................................................................................................XI1系统结构组成.....................................................................................................................XI系统结构组成图......................................................................................................................xi2系统初期目标..........................................................................................................