开场白...................................................................................................3Chapter1培训成功的首要条件..................................................4A培训的六个关键环节.................................................................................................................4B千万别学老太大炒股票..............................................................................................................5C天鹅往往被第一头勇敢的癞蛤蟆吃掉!..................................................................................5D培训宝鉴.....................................................................................................................................6讨论思考题.....................................................................................................................................6Chapter2培训失败的三个陷阱..................................................7B陷阱2:三方期望值过高...........................................................................................................8C陷阱3:员工的逆反心理...........................................................................................................9D培训宝鉴...................................................................................................................................10讨论思考题...................................................................................................................................10Chapter3培训的必备基础...........................................................11A三件必备基础工作...................................................................................................................11B认识培训的真正价值................................................................................................................11C培训有效的必要条件................................................................................................................12D说服上级...................................................................................................................................12E发动员工...................................................................................................................................13F培训宝鉴....................................................................................................................................15讨论思考题...................................................................................................................................15Chapter4培训的策划................................................................16A培训是需要策划的...................................................................................................................16B认清需要的绝对必要性............................................................................................................16C认清需要的方法.......................................................................................................................17D委托专业培训机构...................................................................................................................17E圆满的策划................................................................................................................................18F培训宝鉴....................................