开放型人才,经验不重要.........................................................................................................3专业化聘人.................................................................................................................................3文化融合力优先.........................................................................................................................3让尺度给工作快乐.....................................................................................................................3重视智慧因素.............................................................................................................................4留住关键员工.............................................................................................................................4用能力而不用完人.....................................................................................................................4管理的特质.................................................................................................................................4管理是挑战者.............................................................................................................................5精通业务.....................................................................................................................................5认识自我.....................................................................................................................................5有效沟通变革的十条忠告.........................................................................................................5用创造性调动工作快乐.............................................................................................................6将工作标准化.............................................................................................................................6管理的本质就是控制.................................................................................................................6进行追踪监控.............................................................................................................................6如何在展会上羸得订单.............................................................................................................7从原始资料中判断.....................................................................................................................7让员工的申辩来反馈批评.........................................................................................................7全方位交流.................................................................................................................................7员工辞职时该问的问题.............................................................................................................8构筑沟通的机制.........................................................................................................................8拜托不是命令.............................................................................................................................8让外部人员参与讨论.................................................................................................................8选择正直的销售人员.......................................................................