中海地产股份有限公司总部员工考核手册北京新华信管理顾问有限公司2003年1月目录第一章总则.............................................................1第一节1.1本手册适用对象...........................................1第二节1.2员工考核意义.............................................1第三节1.3员工考核原则.............................................1第四节1.4员工考核概况.............................................2第五节1.5员工考核关系.............................................3第二章员工考核内容...................................................4第六节2.1德能考核.................................................4第七节2.2绩效考核.................................................4第三章员工考核评分...................................................6第四章员工考核实施流程..............................................7第八节4.1员工考核实施的各阶段.....................................7第九节4.2德能考核结果使用.........................................7第十节4.3绩效考核结果使用.........................................7第十一节4.4考核结果综合使用.........................................8第五章员工考核申诉...................................................9第十二节5.1申诉条件.................................................9第十三节5.2申诉形式.................................................9第十四节5.3申诉处理.................................................9第十五节5.4申诉反馈.................................................9第六章员工考核文件使用与保存.....................................10第十六节6.1员工考核文件保存........................................10第十七节6.2员工考核文件查阅权限....................................10第十八节6.3员工考核文件保存格式....................................10第十九节6.4员工考核文件分类编号....................................10第二十节6.5员工考核文件保存方法....................................11第七章考核手册修订和解释............................................12第二十一节7.1考核手册修订.........................................12第二十二节7.2考核指标调整.........................................12第二十三节7.3手册附件.............................................12第二十四节7.4考核手册解释.........................................12第八章附录.............................................................14附录一考核指标说明....................................................14一、考核指标定义...................................................................................................................14二、考核指标评分说明...........................................................................................................19附录二满意度调查问卷..................................................32一、相关部门满意度...............................................................................................................32二、领导满意度.......................................................................................................................34三、员工满意度.......................................................................................................................38四、地区公司领导班子建设...................................................................................................48五、创新成果评估.....................................................................................................................
