10月份市场服务营销业务知识题库基础业务（共787题）................................................21.基础业务（336题）................................................21.1全球通上网套餐和商旅套餐（29题）......................................21.2密码重置（17题）.....................................................71.3品牌互转（22题）.....................................................91.4余额转移（11题）..................................................一三1.5过期充值卡激活（6题）.............................................一五1.6积分（一五题）.......................................................161.7帐单（一五题）.....................................................一八1.9跨区业务（一五题）...................................................241.11GPRS套餐（一三题）.................................................291.12香港日套餐(全球通、预付费品牌客户)（23题）..........................311.一三一卡多号（19题）..................................................341.14漫游租机（20题）...................................................371.一五港澳台及国际漫游（11题）..........................................411.16国际呼转（包含呼叫转移）（20题）....................................421.17预付费月结方式和月结日变动规则（7题）...............................461.一八预付费停机保号费（3题）...........................................471.19预付费基本账户和赠送账户（3题）.....................................471.20动感地带短信卡、音乐卡、网聊卡（11题）..............................481.21畅听卡和大众卡互转（3题）...........................................501.22动感地带M值（5题）.................................................501.23开户（17题）.......................................................511.24过户（9题）........................................................531.25销户（5题）........................................................541.26改号（5题）........................................................551.27销户重开、预约销户（10题）..........................................561.28补卡（3题）........................................................571.29更改托收（9题）.....................................................581.30实名制定义、业务规范（10题）........................................592.数据业务（172题）...............................................612.1移动微博（一三题）...................................................612.2一三9邮箱（7题）...................................................632.3MobileMarket平台（一八题）.........................................652.4无线音乐（14题）....................................................682.5飞信（6题）.........................................................712.6手机投注（5题）......................................................732.7通信助手（4题）......................................................742.8手机钱包（6题）......................................................752.9手机阅读（一五题）...................................................762.10手机游戏（3题）.....................................................792.11手机支付（5题）.....................................................792.12CMMB(手机电视)（5题）...............................................802.一三彩印（16题）......................................................822.14号簿管家（4题）.....................................................842.一五...
