秘书手册...................................................................................................................................................................3联想电脑公司企划部秘书处....................................................................................................................................4第一章秘书必备的素质.........................................................................................................................................5一、职业化秘书的标准:...................................................................................................................6敬业精神正直--公平，坚持既定政策和原则...........................................................6表率作用诚实--实事求是...........................................................................................6领导风范敬业--以工作为荣，设定高的工作水准...................................................6业务能力守信--不失约、不违约、不食言、不泄密...............................................6指挥与控制能力勤奋--努力工作，不断学习...............................................................6合作精神有序--利落，有条不斋...............................................................................6学习与创新能力高效--追求效率和效益.......................................................................6知人善任的能力可靠--按约定完成工作，保质、保量、及时...................................6对待意见与批评..........................................................................................................................6大局观..........................................................................................................................................6二、秘书的职业态度........................................................................................................................6主动性（Initiative)........................................................................................................................6适应性(Flexibility)........................................................................................................................6团队精神(Teamwork)...................................................................................................................6尊重他人(RespectforPeople).......................................................................................................6创新精神(Creativity).....................................................................................................................6坚持原则(UncompromisingIntegrity)..........................................................................................6服务与贡献(Service&Contribution)...........................................................................................6认同与分享(Sharing)..................................................................................................................6双赢与相互依存(Win-win&Interdependence)............................................................................6温柔的心和自省...........................................................................................................................6第二章秘书的重要职业技能........................................................................................
