DB/2102大连市养老服务行业标准DB/2102YLFW001—2015养老服务机构服务质量ICS03.080.99A12TheQualityofServiceinEldercareServiceInstitutions大连市质量技术监督局大连市民政局发布2014-12-19发布2015-02-01实施DB/2102YLFW001—2015目次前言.............................................................................III引言..............................................................................IV1范围................................................................................12规范性引用文件......................................................................13术语和定义..........................................................................13.1养老服务机构......................................................................13.2老年人............................................................................23.3养老服务..........................................................................34养老服务机构基本要求................................................................44.1功能定位..........................................................................44.2人员要求..........................................................................44.3管理制度..........................................................................54.4基本设施设备......................................................................54.5安全设施设备......................................................................55养老服务机构服务....................................................................55.1个人生活照料服务..................................................................55.2护理服务..........................................................................65.3基础护理..........................................................................65.4心理/精神支持服务.................................................................65.5康复指导..........................................................................65.6机构内感染控制....................................................................65.7安宁服务..........................................................................65.8安全保护服务......................................................................75.9环境卫生服务......................................................................75.10休闲娱乐服务.....................................................................75.11协助医疗护理服务.................................................................75.12医疗保健服务.....................................................................75.13膳食服务.........................................................................75.14洗衣服务.........................................................................75.15物业管理维修服务.................................................................76社区/居家养老服务...................................................................86.1功能定位..........................................................................86.2家居生活照料服务..................................................................86.3托养服务..........................................................................8IDB/2102YLFW001—20156.4协助就医服务......................................................................86.5咨询服务..........................................................................
