《养老服务机构服务质量》

DB/2102大连市养老服务行业标准DB/2102YLFW001—2025 养老服务机构服务质量The Quality of Service in Eldercare Service Institutions大连市质量技术监督局大连市民政局 发 布ICS 03。080。99A 122014 - 12 - 19 发布2015 - 02 — 01 实施目 次前 言.............................................................................III引 言..............................................................................IV1 范围................................................................................12 法律规范性引用文件..................................................................13 术语和定义..........................................................................13.1 养老服务机构......................................................................13。2 老年人...........................................................................23。3 养老服务.........................................................................34 养老服务机构基本要求................................................................44.1 功能定位..........................................................................44.2 人员要求..........................................................................44。3 管理制度.........................................................................54。4 基本设施设备.....................................................................54.5 安全设施设备......................................................................55 养老服务机构服务....................................................................55。1 个人生活照料服务.................................................................55.2 护理服务..........................................................................65.3 基础护理..........................................................................65。4 心理/精神支持服务................................................................65。5 康复指导....................................................................