华为接入网FTTx家庭宽带业务――装维手册拟制：李华平日期：2012/7/20审核：袁晨璐日期：2012/7/23排版：李华平日期：2012/7/24批准：袁晨璐日期：2012/7/25华为技术有限公司版权所有侵权必究目录1宽带安装方法........................................................................31.1LAN接入家庭宽带安装方法.........................................................................................31.1.1硬件设备连接......................................................................................................31.1.2网卡操作指导.....................................................................................................31.1.3拨号程序设置步骤...........................................................................................121.2FTTH家庭宽带安装方法.............................................................................................171.2.1安装步骤............................................................................................................171.2.2FTTH安装环境要求与注意事项：.................................................................182故障处理...........................................................................192.1光接入问题处理常用信息............................................................................................192.1.1MA5680T指示灯..............................................................................................192.1.2MA5616指示灯.................................................................................................202.1.3MA5620指示灯.................................................................................................212.1.4MA5612指示灯.................................................................................................222.1.5HG810/HG813/HG850/850a/HG8XXX指示灯...............................................222.1.6ODN常用信息..................................................................................................232.2拨号上网失败问题处理................................................................................................262.2.1原因分析............................................................................................................262.2.2排查方法............................................................................................................262.2.3上网网速慢问题处理.................................................................................................282.2.4原因分析............................................................................................................282.2.5排查方法............................................................................................................282.3网页无法打开问题处理...............................................................................................302.3.1原因分析............................................................................................................302.3.2排查方法............................................................................................................302.4上网时经常出现掉线问题处理...................................................................................312.4.1原因分析............................................................................................................312.4.2排查方法................................
