第1页共20页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第1页共20页PartⅢ业务文书Chapter01建立关系Unit01开发业务DearMrAffleckIlearnedfromyourmessagebyaccidentontheInternetthatyourcompanyneedscarcomponents.Weareacarpartsmanufacturer.Iamsureyou'llbeinterestedinourproducts.Wedohopethereisanopportunityforustocooperatewitheachotherinthecomingdays.Anearlyreplywillbeobliged!YourssincerelyHughJackmanUnit02介绍新产品DearMrKeatingWearepleasedtoinformyouthatwehavejustmarketedournewproducts.Webelievethatyouwillfindournewproductsmorecompetitivebothinqualityandprice.Theyshouldgetaverygoodreceptioninyourmarket.Pleaseletusknowifyouwouldliketotakethematterfurther.Lookforwardtohearingfromyou.Yourssincerely第2页共20页第1页共20页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第2页共20页PaulWalkerUnit03肯定回复DearMrReynoldsThankyouforyourletterof21March.Weshallbegladtoenterintobusinessrelationswithyourcompany.Complyingwithyourrequest,wearesendingyouourlatestcatalogueandpricelist.Ifyoufindbusinesspossible,pleaseE-mailus.Yourearlyreplywillbegreatlyappreciated.YourssincerelyTobeyMandesUnit04委婉拒绝对方DearMrLetoThankyouforyourletterof22March.Wearesorrytoinformyouthattheproducts,thoughwithhighcontentofscienceandtechnology,arenotwellcalculatedforourmarket.Weareexpectingcooperationwithyounexttime.Pleasekeepintouchformorebusiness.Lookforwardtohearingfromyou.YourssincerelyPhilipWalkerUnit05请求介绍客户DearSirs第3页共20页第2页共20页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第3页共20页Thankyouforyourcooperationwithourbusiness.Nowwearekeentoenlargeourtradeinvariouskindsofcottongoods,butunfortunatelywehavehadnogoodconnectionswithNorthAmericancountries.Thereforeweshallappreciateitverymuchifyouwillkindlyintroduceustosomeofthemostcapableandreliableimporterswhoareinterestedintheselinesofgoods.Yourfavorableinformationwillbegreatlyobliged.YoursrespectfullyCharlesUnit06恢复业务关系DearSirDearMrGreenWeunderstandfromourtradecontactsthatyourcompanyhasreestablisheditselfinLondonandisonceagaintradingsuccessfullyinyourregion.Wewouldliketoextendourcongratulationsandofferourverybestwishesforyourcontinuedsuccess.Sinceourlasttrade,ourlineshavechangedalot.Thecatalogueisenclosedforyourreference.Lookingforwardtohearingfromyou.SincerelyyoursAndyClaireUnit07维系老客户DearMrReevesWearemostgratifiedthatyouhave,forseveralyears,includedaselectionofourproductsinyourordercatalogues.第4页共20页第3页共20页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第4页共20页Wearepleasedtoinformyouourlatestproductisavailablenow.Thenewmachinevastlyexcelstheoldoneinperformance.Ifyou,ouroldcustomer,areinterestedinit,wecanofferyoua10%discount.Lookforwardtohearingfromyou.YourssincerelyKevinSmith第5页共20页第4页共20页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第5页共20页Chapter02约会拜访Unit01请求约见DearMrSmithIamscheduledtovisittheU.S.onbusinessattheendofthismonth,andwishtocallonyouatyourofficeonthatoccasion.IwillbearrivinginWashingtononoraround20Augustandstayingthereforaboutoneweek.Itwouldbeverymuchappreciatedifyouwouldkindlyarrangetomeetwithmeeitheron22or23August,whicheverisconvenientforyou.Ifneitherisconvenient,couldyoupleasesuggestanalternativedatebyreturnE-mail.Thankyouinadvanceforyourkindcooperation.IamlookingforwardtomeetingyouinWashingtonsoon!SincerelyyoursYangMin...