第1页共62页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共62页目录课程结构..........................................................................................................................................3课程目标..........................................................................................................................................5课程主题........................................................................................................................................65专题1给予赏识...........................................................................................................................751.1什么正在改变？.............................................................................................751.2逃避给予赏识的.............................................................................................751.3关键行动.........................................................................................................851.3.1识别给予赏识的场合...........................................................................851.3.2您应该加强哪些行为？.......................................................................951.3.3具体地描述此行为.............................................................................1051.3.4说明此行为的贡献.............................................................................1051.4跟进活动.......................................................................................................1051.5如何赏识他人...............................................................................................1151.6如何接受他人赏识.......................................................................................1251.7计划问题.......................................................................................................1351.8领悟与行动...................................................................................................135专题2积极聆听.........................................................................................................................1452.1有什么改变？...............................................................................................1452.2聆听失败的原因...........................................................................................1452.3关键行动.......................................................................................................1552.3.1聆听他人说话.....................................................................................1552.3.2提出问题.............................................................................................1652.3.3修正主题歧义.....................................................................................1652.4练习...............................................................................................................1752.4.1循环练习.............................................................................................1752.4.2指导清单.............................................................................................1852.4.3练习观察表(组长用)..........................................................................2052.4.4跟进活动.............................................................................................2152.5听你...
