质量手册QualityManual编写:审核:批准:分发部门:研发部技术部工程部品管部生产部企管部财务部物流部销售部总经理总工程师供应商管理受控状态:标准依据:GB/T18305-2003/ISO/TS16949:2009发布日期:2014/12/01实施日期:2014/12/01文件修订记录序号版本修订日期条款修订内容修订者第一章手册前言.......................................................................................................................................................................51.1、前言..................................................................................51.2、总经理声明............................................................................61.3、范围与应用............................................................................71.4、《质量手册》说明......................................................................81.5、公司简介..............................................................................91.6、任命书...............................................................................101.7、管理原则.............................................................................111.8、质量管理体系基本模式图...............................................................121.9、产品实现流程图.......................................................................131.10、质量方针和质量目标..................................................................141.11、引用标准、术语和定义................................................................15第二章质量管理体系.............................................................................................................................................................172.1、目的与范围...........................................................................172.2、总要求...............................................................................172.3、文件要求.............................................................................19第三章管理职责.....................................................................................................................................................................213.1、管理职责目的与范围...................................................................213.2、管理承诺.............................................................................213.2.1、过程效率...........................................................................213.3、以顾客为关注焦点,以相关法律法规要求为重点...........................................213.4、方针目标制定与监控...................................................................213.5、质量管理体系策划.....................................................................223.6、职责、权限...........................................................................223.8、管理评审.............................................................................23第四章资源管理.....................................................................................................................................................................244.1、资源提供.............................................................................244.2、人力资源管理.........................................................................244.3、基础设施.............................................................................254.4、工作环境..................................