目录前言.......................................................................................................................................................2第一章基本概念释义............................................................................................................................4缴存基数..................................................................................................................................4缴存比例..................................................................................................................................4新职工与老职工......................................................................................................................5首次参加工作时间..................................................................................................................5职工的账户状态......................................................................................................................6汇缴与补缴..............................................................................................................................6封存与启封..............................................................................................................................6个人账户转移..........................................................................................................................6托管.........................................................................................................................................6住房公积金卡..........................................................................................................................7第二章现行政策引起的业务变化........................................................................................................71、提取业务变化....................................................................................................................72、通存通兑变化....................................................................................................................73、托管的变化........................................................................................................................84、对职工缴存比例认定方法的变化....................................................................................8第三章各类业务的办理及注意事项....................................................................................................9一、办理单位业务的基本注意事项......................................................................................9二、业务表格变更情况........................................................................................................10三、具体业务受理及提供的材料........................................................................................10第四章公积金个人贷款业务简介......................................................................................................18贷款条件................................................................................................................................18贷款范围................................................................................................................................18贷款额度..................................................................................................................