洲际酒店总经理酒店筹备作业手册VIP免费

HotelOpeningManualInterContinentalHotelsGroupGENERALMANAGER’SHOTELOPENINGMANUALANDCHECKLISTForInterContinentalHotelsGroupAsia–PacificRegionREVISED:6APRIL2005ThismaterialisCONFIDENTIALandisnottobedisturbedtounauthorizedpersons______________________________________________________________________________________________________________1HotelOpeningManualInterContinentalHotelsGroupContents1-VISITOFGENERALMANAGERTOREGIONALOFFICE.............................錯誤!尚未定義書籤。1.1.1.2.1.3.1.4.1.5.1.6.1.7.1.8.1.9.1.10.1.11.1.12.1.13.INTRODUCTION.........................................................................................................................................5COORDINATION.........................................................................................................................................5ORIENTATION............................................................................................................................................5ITEMSFORVICEPRESIDENT–HOTELOPENINGSTOARRANGEBEFORETHEGENERALMANAGER’SARRIVALATREGIONALOFFICE...................................................................................5MEETINGWITHNEWGENERALMANAGER:VICEPRESIDENTIN-CHARGEOFHOTELOPENINGS...................................................................................................................................................7MEETINGWITHNEWGENERALMANAGER:HUMANRESOURCES...............................................9MEETINGWITHNEWGENERALMANAGER:TRAINING................................................................10MEETINGWITHNEWGENERALMANAGER:FINANCE&BUSINESSSUPPORT.........................11MEETINGWITHNEWGENERALMANAGER:FOOD&BEVERAGE...............................................12MEETINGWITHNEWGENERALMANAGER:SALES&MARKETING...........................................15MEETINGWITHGENERALMANAGER:DESIGNANDENGINEERING..........................................18MEETINGWITHGENERALMANAGER:INFORMATIONTECHNOLGY........................................19MEETINGWITHGENERALMANAGER:LEGALCOUNCEL.............................................................202.HUMANRESOURCES–PREOPENINGCHECKLIST........................................................................212.1.2.2.2.3.2.4.2.5.HUMANRESOURCESURVEY................................................................................................................21STAFFINGPLAN.......................................................................................................................................21STAFFINGPLANREVISIONS.................................................................................................................21HOTELHUMANRESOURCEMANAGER..............................................................................................22TEMPORARYQUARTERS.......................................................................................................................223.TRAINING–PREOPENINGCHECKLIST............................................................................................393.1.TRAININGSCHEDULES..........................................................................................................................394.FINANCE&BUSINESSSUPPORT–PREOPENINGCHECKLIST...................................................404.1.4.2.4.3.4.4.4.5.4.6.4.7.4.8.4.9.4.104.1...