目录第一章质量成本管理概述.............................................................................11.1质量成本管理的形成和发展····················································11.2质量成本管理的意义·····························································21.3质量成本管理的特征和内容····················································31.3.1质量成本管理的特征···························································31.3.2质量成本管理的内容···························································41.4质量成本与产品质量水平之间的关系········································41.5质量成本的分类···································································51.6质量成本项目的设置·····························································6第二章质量成本的核算................................................................................102.1质量成本核算的意义···························································102.2质量成本核算账户的设置·····················································102.3质量成本的核算方法···························································12第三章质量成本的控制................................................................................153.1产品质量最佳水平的确定·····················································153.2质量成本的日常控制···························································163.2.1产品设计开发的质量成本控制············································163.2.2生产过程质量成本的控制···················································163.2.3销售过程质量成本的控制···················································173.3全面质量成本控制体系的建立···············································173.3.1全面质量成本控制体系的意义············································173.3.2全面质量管理的阶段·························································183.4利用价值工程进行质量成本设计管理······································193.4.1价值工程的基本内容·························································193.4.2价值工程的特点································································193.4.3利用价值工程进行产品质量成本设计管理·········...
